Tidewater Equipment Co

3.5Average · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Jack Weaver

    July 27, 2026 · Experience July 27, 2026

    Verified customer

    Equipment repair was a nightmare

    Took my brush cutter in for a simple fix and it sat there for a month. When I finally got it back, it broke again the same day. Terrible service.

  • Amanda Rojas

    July 15, 2026 · Experience July 15, 2026

    Verified customer

    Excellent service and quick turnaround

    Dropped off my equipment for seasonal maintenance and they had it ready two days early! Everything is running perfectly now.

  • Deborah Salas

    June 7, 2026 · Experience June 7, 2026

    Verified customer

    Parts took forever to arrive

    Ordered some filters for my mower two weeks ago and they still aren't here. Mike in the back keeps saying they're on backorder but communication is really lacking.

  • Alexander Reyna

    April 29, 2026 · Experience April 29, 2026

    Verified customer

    Zero help from the staff

    Walked in looking for heavy equipment parts and the guy at the counter acted like I was an inconvenience. Never coming back here again.

  • Patrick Osborne

    April 24, 2026 · Experience April 24, 2026

    Verified customer

    Top notch heavy machinery experts

    They know their equipment inside and out. Had a major issue with my tractor and they fixed it up in no time. Great to work with.

  • Elizabeth Purchase

    February 14, 2026 · Experience February 14, 2026

    Verified customer

    Disappointing customer service today

    Called about a quote and was put on hold for fifteen minutes. When someone finally picked up, they seemed rushed and annoyed. Not a great experience.

  • William Foster

    February 7, 2026 · Experience February 7, 2026

    Verified customer

    Okay selection but pricey

    They have what you need for most jobs, but the prices are pretty steep compared to other places in Starke. Friendly enough staff, just watch your wallet.

  • AmoinTampa

    April 12, 2025 · Experience April 12, 2025

    Verified customer

    Professional and helpful team

    Every time I go to Tidewater, I get exactly what I need. The team is knowledgeable and doesn't try to upsell you on stuff you don't need.

  • Auriana Stevens

    March 30, 2025 · Experience March 30, 2025

    Verified customer

    Friendly staff and clean shop

    My husband and I went in for some new landscaping tools. The staff greeted us immediately and helped us find the right model. Very impressed.

  • Melissa Kane

    March 7, 2025 · Experience March 7, 2025

    Verified customer

    Reliable parts department usually

    Good spot for Stihl parts. Usually have what I need in stock. Sometimes the line is long but the guys behind the counter know their stuff.

  • Connie Galietti

    February 7, 2025 · Experience February 7, 2025

    Verified customer

    Best place for equipment needs

    Always get my mower serviced here. Fast, professional, and the work is solid. Highly recommend them to any farmers or homeowners in the area.

  • John Greska

    October 12, 2024 · Experience October 12, 2024

    Verified customer

    Decent place for repairs

    They fixed my equipment well enough, but it took a bit longer than I was quoted. Just plan on an extra day or two.

  • VA Cycling

    September 28, 2024 · Experience September 28, 2024

    Verified customer

    Highly recommend these guys

    Top quality service every single time. They explain exactly what's wrong with the machines so you actually understand what you're paying for.