Fair service, poor follow up
Review of Tom Bush BMW Jacksonville by Brian Whitaker · July 17, 2026
3/5
The work was done correctly but I had to call twice to get an update.
More reviews of Tom Bush BMW Jacksonville
- Verified customer
John Knapek
April 26, 2026 · Experience April 26, 2026
Excellent maintenance support
Mark really helped me understand what the car needed for the long term. Great shop.
- Verified customer
Karen Whitfield
February 19, 2026 · Experience February 19, 2026
Highly impressed with staff
Sarah in sales was fantastic. Very knowledgeable about all the tech features.
- Verified customer
Pamela Thompson
January 1, 2026 · Experience January 1, 2026
Smooth sales experience
Just picked up my new 3 series. The process was very smooth and professional.
- Verified customer
Matthew Cruz
December 14, 2025 · Experience December 14, 2025
Amazing service department
The loaner car was ready and waiting. My BMW drives perfectly after the repair.