Completely incorrect parts provided
Review of Trailer Hitches at U-Haul by Jason Ensey · April 11, 2025
Ordered a specific wiring harness and they gave me the wrong one. Had to drive back and they didn't even offer a discount for the wasted time.
Review of Trailer Hitches at U-Haul by Jason Ensey · April 11, 2025
Ordered a specific wiring harness and they gave me the wrong one. Had to drive back and they didn't even offer a discount for the wasted time.
Brian Whitaker
February 25, 2026 · Experience February 25, 2026
Needed a replacement ball mount and they had exactly what I needed in stock. Friendly and quick service at the counter.
Louis Monacello
December 30, 2025 · Experience December 30, 2025
Dropped off my trailer for some new lights and wiring. They had it finished by lunch. Really impressed with the efficiency here.
Christine Crane
December 6, 2025 · Experience December 6, 2025
Installed the hitch and the brake controller. Everything works flawlessly. I feel much safer towing my boat now.
Emily Campbell
May 17, 2025 · Experience May 17, 2025
The installation was done well, but the wait time was nearly two hours past my appointment. Need to improve their scheduling.