Average service, took way too long
Review of Trailer Hitches at U-Haul by Emily Campbell · May 17, 2025
3/5
The installation was done well, but the wait time was nearly two hours past my appointment. Need to improve their scheduling.
More reviews of Trailer Hitches at U-Haul
- Verified customer
Brian Whitaker
February 25, 2026 · Experience February 25, 2026
Excellent service and parts
Needed a replacement ball mount and they had exactly what I needed in stock. Friendly and quick service at the counter.
- Verified customer
Louis Monacello
December 30, 2025 · Experience December 30, 2025
Quick and efficient team
Dropped off my trailer for some new lights and wiring. They had it finished by lunch. Really impressed with the efficiency here.
- Verified customer
Christine Crane
December 6, 2025 · Experience December 6, 2025
Perfect setup for my new trailer
Installed the hitch and the brake controller. Everything works flawlessly. I feel much safer towing my boat now.
- Verified customer
Jason Ensey
April 11, 2025 · Experience April 11, 2025
Completely incorrect parts provided
Ordered a specific wiring harness and they gave me the wrong one. Had to drive back and they didn't even offer a discount for the wasted time.