Terrible customer service and hidden fees

Review of Trailer World of Lake Wales by Greg Leathers · December 12, 2025

1/5

Showed up to pick up my trailer and the price was hundreds higher than what we discussed. They just shrugged and said fees changed. Avoid these guys.

More reviews of Trailer World of Lake Wales

  • Mark Kijas

    April 23, 2026 · Experience April 23, 2026

    Verified customer

    Do not buy trailers here

    The welds on my new trailer started rusting after three weeks. They refused to honor the warranty and told me it was environmental wear. Terrible quality.

  • Steven Alvarez

    March 14, 2026 · Experience March 14, 2026

    Verified customer

    Okay trailers but long wait times

    Trailer is solid but the paperwork took forever. I sat in the lobby for two hours waiting for someone to finalize the bill of sale for my trade-in.

  • Angela Whitlock

    March 10, 2026 · Experience March 10, 2026

    Verified customer

    Best trailer buying experience ever

    Found the perfect utility trailer here for my landscaping gear. Steve helped me out and made the whole process super smooth. No pressure, just honest info.

  • Jose Figueroa

    March 5, 2026 · Experience March 5, 2026

    Verified customer

    Great trailer, good overall experience

    Picked up a new dump trailer last weekend. The build quality is impressive. Just wish the lot was a bit easier to navigate with a truck.