United Rentals – Customer Equipment Solutions

4.3Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Ryan Caldwell

    June 15, 2026 · Experience June 15, 2026

    Verified customer

    Good work done right

    Solid crew that handles heavy repair work professionally. Never had an issue with their repairs after the fact.

  • Nancy J. Walker

    June 14, 2026 · Experience June 14, 2026

    Verified customer

    Extremely long wait times

    I dropped off my truck at 8 AM and they didn't even look at it until the next day. Too slow for a professional operation.

  • Michael Pinero

    May 11, 2026 · Experience May 11, 2026

    Verified customer

    Quality repairs

    Took my dump truck in for brake repairs. The parts were original equipment and the workmanship is solid. Will come back.

  • Alice Monroe

    April 10, 2026 · Experience April 10, 2026

    Verified customer

    Missed the deadline

    They promised the repairs would be finished by Friday afternoon but didn't finish until Monday. Cost me a full weekend of work.

  • Emily Campbell

    March 24, 2026 · Experience March 24, 2026

    Verified customer

    Very helpful

    Helpful staff and fair pricing on parts. They had to keep my truck overnight but it was worth the wait to have it done right.

  • Deb McCall

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Best repair shop in Tampa

    My truck broke down mid-job and they got me in immediately. The mechanics were clearly experienced and got the job done right the first time.

  • Dave Richard

    December 4, 2025 · Experience December 4, 2025

    Verified customer

    Expert mechanics

    They diagnosed an electrical issue on my flatbed that three other shops couldn't figure out. Highly recommend these guys for complex fixes.

  • Henry Coates

    November 13, 2025 · Experience November 13, 2025

    Verified customer

    Great customer solutions

    Truly appreciate the dedication of the staff here. They worked through their lunch to ensure my truck was ready for a job the next morning.

  • Beth Hartstein

    September 30, 2025 · Experience September 30, 2025

    Verified customer

    Lifesavers for our business

    When our heavy equipment goes down, it costs us money. This shop understands that and prioritizes getting us back to work ASAP.

  • Louis Monacello

    August 15, 2025 · Experience August 15, 2025

    Verified customer

    Dependable service

    They always do a good job here. Sometimes it's a bit busy, but they definitely know what they're doing with commercial vehicles.

  • Alonza Pettiford

    June 22, 2025 · Experience June 22, 2025

    Verified customer

    Good quality work

    The repair quality is excellent. They had to order a specific part that took an extra day to arrive, but they kept me informed.

  • Jeff Harness

    June 21, 2025 · Experience June 21, 2025

    Verified customer

    Solid truck repair shop

    They fixed my service truck quickly after a transmission issue. The only thing was the communication about the parts delay could have been better.

  • Suzanne

    June 7, 2025 · Experience June 7, 2025

    Verified customer

    Very happy with repairs

    They got my equipment back into shape after a major failure. Communication was great from Mike in the front office.

  • Barbara Farina

    April 7, 2025 · Experience April 7, 2025

    Verified customer

    Highly skilled team

    They fixed my forklift quickly and it has been running great ever since. They are my go-to for all fleet maintenance now.

  • Melissa Smith

    February 14, 2025 · Experience February 14, 2025

    Verified customer

    Professional and efficient

    Brought our fleet truck in for an overhaul. The service was top-notch and the price was exactly what they quoted upfront.

  • Matthew Cole

    February 6, 2025 · Experience February 6, 2025

    Verified customer

    Expert service

    They really know the technical side of things. It's rare to find a shop that is this thorough with commercial diagnostic work.

  • Taw Reh

    January 20, 2025 · Experience January 20, 2025

    Verified customer

    Honest and reliable

    They don't try to upsell you on things you don't need. They focused purely on fixing the engine issue. Very happy with the result.

  • Brian Burgee

    November 19, 2024 · Experience November 19, 2024

    Verified customer

    Solid local repair shop

    Good work on my heavy-duty truck. They were transparent about the parts costs and labor times were reasonable.

  • Andrew Castillo

    November 5, 2024 · Experience November 5, 2024

    Verified customer

    Top notch heavy equipment repair

    Mike and the team here know their way around diesel engines. My rig was back on the road in two days, which is incredible.