Extremely long wait times
Review of United Rentals – Customer Equipment Solutions by Nancy J. Walker · June 14, 2026
2/5
I dropped off my truck at 8 AM and they didn't even look at it until the next day. Too slow for a professional operation.
More reviews of United Rentals – Customer Equipment Solutions
- Verified customer
Ryan Caldwell
June 15, 2026 · Experience June 15, 2026
Good work done right
Solid crew that handles heavy repair work professionally. Never had an issue with their repairs after the fact.
- Verified customer
Michael Pinero
May 11, 2026 · Experience May 11, 2026
Quality repairs
Took my dump truck in for brake repairs. The parts were original equipment and the workmanship is solid. Will come back.
- Verified customer
Alice Monroe
April 10, 2026 · Experience April 10, 2026
Missed the deadline
They promised the repairs would be finished by Friday afternoon but didn't finish until Monday. Cost me a full weekend of work.
- Verified customer
Emily Campbell
March 24, 2026 · Experience March 24, 2026
Very helpful
Helpful staff and fair pricing on parts. They had to keep my truck overnight but it was worth the wait to have it done right.