Liz Bobbie
May 29, 2026 · Experience May 29, 2026
Exquisite service every single time
Couldn't recommend this place more. Every detail is perfect, from the display cases to the friendly staff greeting you.
Van Cleef & Arpels (New York - Fifth Avenue)
4.4Great · 18 reviews · 18 verifiedClaimed profile
18 reviews
- Verified customer
- Verified customer
Barbara Lemons
April 27, 2026 · Experience April 27, 2026
Fantastic experience finding gifts
The staff really takes the time to listen to your preferences. Never pushy, just helpful and very knowledgeable.
- Verified customer
Jason Ensey
March 13, 2026 · Experience March 13, 2026
Disappointing experience with repair
Sent a watch for repair and it returned with a scratch. Took too many back and forths to resolve.
- Verified customer
Jeff Harness
March 9, 2026 · Experience March 9, 2026
Excellent product but busy
Beautiful jewelry, but I had to wait a while for service since the store was packed. Still worth it though.
- Verified customer
Steven Gerasimovich
February 13, 2026 · Experience February 13, 2026
Beautiful shop, high standards
Only giving four stars because it was a bit crowded, but the products and service are absolutely top notch.
- Verified customer
Connie Galietti
October 30, 2025 · Experience October 30, 2025
Simply elegant shopping
Found the perfect engagement piece here. The staff made the whole experience incredibly memorable and stress-free.
- Verified customer
Cindy Munley
September 29, 2025 · Experience September 29, 2025
Wonderful staff at Fifth Avenue
They treated me so kindly even when I was just browsing. Definitely my favorite place for special gifts.
- Verified customer
Samantha Poole
June 3, 2025 · Experience June 3, 2025
Lovely jewelry but slow repair
The repair took a bit longer than I was quoted, but the work itself was absolutely perfect as expected.
- Verified customer
Ashley Vaughn
May 7, 2025 · Experience May 7, 2025
Always a pleasure to visit
The attention to detail here is wonderful. They helped me with a custom order and kept me updated perfectly.
- Verified customer
Katherine Silva
April 4, 2025 · Experience April 4, 2025
Simply the best service
Every time I visit the Fifth Avenue store, I leave feeling very well taken care of. Fantastic experience.
- Verified customer
Lisa Claffey
March 27, 2025 · Experience March 27, 2025
Flawless service and beautiful pieces
I had such a lovely afternoon here. The associate was very knowledgeable about the history of the pieces I looked at.
- Verified customer
Paul Horn
March 26, 2025 · Experience March 26, 2025
Impeccable service as always
The quality here is just unmatched. Every visit feels special. Thank you for helping me select the perfect piece.
- Verified customer
Aaron Whitehead
February 27, 2025 · Experience February 27, 2025
Extremely rude staff today
Walked in and felt completely ignored by the associates. Expected a much higher level of service at this price point.
- Verified customer
Steven Alvarez
February 26, 2025 · Experience February 26, 2025
Always top quality craftsmanship
I trust them with all my fine jewelry needs. Consistently professional and always helpful with my inquiries.
- Verified customer
Auriana Stevens
October 20, 2024 · Experience October 20, 2024
Stunning store and lovely staff
Fifth Avenue location is beautiful. The sales associates are so professional and patient. Truly a luxury experience throughout.
- Verified customer
AmoinTampa
October 3, 2024 · Experience October 3, 2024
Incredible service and quality
The attention to detail makes every purchase special. I appreciate how well they manage the boutique atmosphere.
- Verified customer
Jack Doan
September 19, 2024 · Experience September 19, 2024
Unrivaled elegance and grace
The team here is truly professional and sophisticated. Makes shopping for luxury goods an easy and fun experience.
- Verified customer
Gregory Sandoval
August 25, 2024 · Experience August 25, 2024
World class shopping experience
The staff really knows their craft. They helped me find a gift that was exactly what I had in mind.