Rodney Rubright
July 28, 2026 · Experience July 28, 2026
Shady tactics during final signing
Avoid this place. They tried to sneak in extra fees at the last second after we agreed on a price. Very dishonest and unprofessional behavior.
10 reviews
- Verified customer
- Verified customer
Karen Voiles
June 9, 2026 · Experience June 9, 2026
Fantastic customer care at Vera
I had a wonderful experience buying my ATS. The team went above and beyond to make sure I was comfortable with the technology and settings.
- Verified customer
Cindy Munley
June 7, 2026 · Experience June 7, 2026
Beautiful new Escalade
Loving my new Escalade! The staff was attentive during the test drive. Just wish they had given me a bit more on my trade-in value.
- Verified customer
Jeff Harness
February 18, 2026 · Experience February 18, 2026
Great team at Vera
The entire team is professional, courteous, and knowledgeable. They really know the Cadillac brand and make you feel like a valued customer.
- Verified customer
Mindy Thaler
December 22, 2025 · Experience December 22, 2025
Service department needs work
Bought the car here and love it, but getting it serviced is a nightmare. Long waits and nobody calls back when they say they will.
- Verified customer
Edward Pollick
November 1, 2025 · Experience November 1, 2025
Okay experience buying a Cadillac
The car is great but the finance process felt like it took forever. Salesperson was nice but I spent way more time waiting than expected.
- Verified customer
Cynthia Frazier
October 31, 2025 · Experience October 31, 2025
Professional and luxury service
Came in looking for an XT5 and left feeling great about the purchase. The luxury atmosphere really shows in how they treat their customers.
- Verified customer
Emily Campbell
January 15, 2025 · Experience January 15, 2025
Smooth trade-in and fast delivery
Traded in my old SUV and the process was seamless. The appraising process was fair and the staff was friendly and efficient through the whole deal.
- Verified customer
Laura Pittman
January 10, 2025 · Experience January 10, 2025
Top notch service from start
Mark made the whole buying process so easy. He answered every question I had about the features and we finished the paperwork in record time.
- Verified customer
David Caplan
September 21, 2024 · Experience September 21, 2024
Best Cadillac dealership experience
Huge thank you to Dave for helping me secure my lease. He made everything transparent and handled the trade-in of my previous model perfectly.