Service department needs work
Review of Vera Cadillac by Mindy Thaler · December 22, 2025
2/5
Bought the car here and love it, but getting it serviced is a nightmare. Long waits and nobody calls back when they say they will.
More reviews of Vera Cadillac
- Verified customer
Rodney Rubright
July 28, 2026 · Experience July 28, 2026
Shady tactics during final signing
Avoid this place. They tried to sneak in extra fees at the last second after we agreed on a price. Very dishonest and unprofessional behavior.
- Verified customer
Karen Voiles
June 9, 2026 · Experience June 9, 2026
Fantastic customer care at Vera
I had a wonderful experience buying my ATS. The team went above and beyond to make sure I was comfortable with the technology and settings.
- Verified customer
Cindy Munley
June 7, 2026 · Experience June 7, 2026
Beautiful new Escalade
Loving my new Escalade! The staff was attentive during the test drive. Just wish they had given me a bit more on my trade-in value.
- Verified customer
Jeff Harness
February 18, 2026 · Experience February 18, 2026
Great team at Vera
The entire team is professional, courteous, and knowledgeable. They really know the Cadillac brand and make you feel like a valued customer.