Daniel Lovett
May 21, 2026 · Experience May 21, 2026
Great tech support
Came in with a weird network issue and Kevin fixed it in minutes. He didn't try to sell me anything I didn't need, just helped out.
9 reviews
- Verified customer
- Verified customer
Renee Duncan
February 10, 2026 · Experience February 10, 2026
Fast service for my upgrade
Needed to upgrade my iPhone and it was super smooth. Sarah was awesome and helped move all my photos over. Very happy with the service here.
- Verified customer
Karen Voiles
February 7, 2026 · Experience February 7, 2026
Super helpful staff
Sarah took the time to explain my new plan options clearly. I felt like I was getting an honest deal and not being pushed into anything.
- Verified customer
Zuzi Price
December 17, 2025 · Experience December 17, 2025
Solid service here
The wait was a bit long but Kevin did a great job once he was free. Got my new tablet set up and running smoothly.
- Verified customer
Marco Arredondo
November 29, 2025 · Experience November 29, 2025
Best store for upgrades
Always get my devices here. The staff is knowledgeable and they handle the trade-in credit instantly. Great experience at the Lake Wales location.
- Verified customer
Eric Peterson
October 22, 2025 · Experience October 22, 2025
Efficient and friendly
Stopped in to check my data plan and it was handled quickly. Nice to have such a helpful store nearby. Definitely worth coming to this location.
- Verified customer
Lisa Westrick
May 16, 2025 · Experience May 16, 2025
Quick and easy
Got a new phone and case in one go. The whole process was fast and the staff is very polite and professional. I'll keep coming back here.
- Verified customer
The Outlaw Olive
May 10, 2025 · Experience May 10, 2025
Knowledgeable team
Sarah is the best. She knows exactly how to navigate the complicated plan details and got me a better rate than I was paying before.
- Verified customer
Kathleen Rios
January 17, 2025 · Experience January 17, 2025
Worst experience ever
Staff was rude and acted like I was bothering them by asking about my billing statement. Left without getting help. Extremely poor customer service.