Super helpful staff
Review of Verizon by Karen Voiles · February 7, 2026
5/5
Sarah took the time to explain my new plan options clearly. I felt like I was getting an honest deal and not being pushed into anything.
More reviews of Verizon
- Verified customer
Daniel Lovett
May 21, 2026 · Experience May 21, 2026
Great tech support
Came in with a weird network issue and Kevin fixed it in minutes. He didn't try to sell me anything I didn't need, just helped out.
- Verified customer
Renee Duncan
February 10, 2026 · Experience February 10, 2026
Fast service for my upgrade
Needed to upgrade my iPhone and it was super smooth. Sarah was awesome and helped move all my photos over. Very happy with the service here.
- Verified customer
Zuzi Price
December 17, 2025 · Experience December 17, 2025
Solid service here
The wait was a bit long but Kevin did a great job once he was free. Got my new tablet set up and running smoothly.
- Verified customer
Marco Arredondo
November 29, 2025 · Experience November 29, 2025
Best store for upgrades
Always get my devices here. The staff is knowledgeable and they handle the trade-in credit instantly. Great experience at the Lake Wales location.