It was okay
Review of Verizon by Jennifer Ortiz · November 20, 2024
3/5
Not the best experience but not the worst either. My wait time was longer than expected but they did eventually get to my issue with the plan.
More reviews of Verizon
- Verified customer
Ashley Vaughn
August 10, 2026 · Experience August 10, 2026
Standard store visit
Pretty straightforward trip to get a new charger. Place was clean and the associate was nice. No complaints about the service at all.
- Verified customer
Sandra Pope
May 18, 2026 · Experience May 18, 2026
Smooth process
Dropped my phone and needed a screen replacement. Marcus handled it all professionally and told me exactly how long it would take. The price was fair and the service was just excellent overall.
- Verified customer
Zachary Pruitt
May 13, 2026 · Experience May 13, 2026
Terrible customer care
I spent over an hour waiting and nobody even acknowledged me. I just walked out and went somewhere else. Not impressed with how they manage the line at all.
- Verified customer
Victor Morales
October 16, 2025 · Experience October 16, 2025
Average visit
The store was fine but they didn't have the specific phone color I wanted in stock. Had to order it for delivery later. Service was pleasant though.