Volkswagen of Gainesville

3.9Great · 11 reviews · 11 verifiedUnclaimed

11 reviews

  • Brian Whitaker

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Good service but busy Saturday

    They were slammed when I arrived, but David still took the time to show me a few Atlas models. Decent trade-in offer, just took a while.

  • Charlie Roessler

    April 26, 2026 · Experience April 26, 2026

    Verified customer

    Outstanding support for my Golf GTI

    The parts department here is top notch. They had the specific trim piece I needed in stock when nobody else in town did.

  • Beth Hartstein

    April 9, 2026 · Experience April 9, 2026

    Verified customer

    Solid experience with my new Jetta

    Great inventory and nice staff. Marcus made the financing process pretty quick, but the wait to get the car detailed before I drove off was longer than expected.

  • Alice Monroe

    February 24, 2026 · Experience February 24, 2026

    Verified customer

    Perfect purchase of my new SUV

    Everything about this transaction was smooth. No hidden nonsense and they really listened to my budget needs. Highly recommend.

  • Sally Brown

    February 7, 2026 · Experience February 7, 2026

    Verified customer

    Smooth trade in and quick process

    Traded in my old Passat for a newer one. Sarah made the transition seamless and got me a fair price. Very happy customer.

  • Suzanne

    November 27, 2025 · Experience November 27, 2025

    Verified customer

    Disappointing service center follow up

    Left my car for a standard checkup and they kept it two days longer than promised. Communication was basically non-existent until I called.

  • Kiki Wilding

    August 29, 2025 · Experience August 29, 2025

    Verified customer

    Hidden fees ruined the deal

    I liked the car, but they kept adding mysterious dealer fees at the very end of the paperwork. Left a bad taste in my mouth.

  • Cheryl Swinburn

    August 26, 2025 · Experience August 26, 2025

    Verified customer

    Friendly staff and clean facility

    Very clean waiting area and the team is super friendly. Bought my new vehicle here and the process was faster than I expected.

  • Janet Ocampo

    April 1, 2025 · Experience April 1, 2025

    Verified customer

    Extremely frustrated with finance department

    They promised one interest rate but tried to charge me another at signing. After three hours of arguing, I just walked out.

  • Chris Shipe

    March 5, 2025 · Experience March 5, 2025

    Verified customer

    Best car buying experience ever

    Jessica was amazing! She found me the exact Tiguan trim I wanted. No pressure, no games, just a great deal on my trade-in.

  • Richard Scholl

    November 9, 2024 · Experience November 9, 2024

    Verified customer

    Professional and transparent sales team

    Went in for a lease on an ID.4. Sales manager Kevin explained everything perfectly. I am very happy with the service and the car.