Disappointing service center follow up
Review of Volkswagen of Gainesville by Suzanne · November 27, 2025
2/5
Left my car for a standard checkup and they kept it two days longer than promised. Communication was basically non-existent until I called.
More reviews of Volkswagen of Gainesville
- Verified customer
Brian Whitaker
August 12, 2026 · Experience August 12, 2026
Good service but busy Saturday
They were slammed when I arrived, but David still took the time to show me a few Atlas models. Decent trade-in offer, just took a while.
- Verified customer
Charlie Roessler
April 26, 2026 · Experience April 26, 2026
Outstanding support for my Golf GTI
The parts department here is top notch. They had the specific trim piece I needed in stock when nobody else in town did.
- Verified customer
Beth Hartstein
April 9, 2026 · Experience April 9, 2026
Solid experience with my new Jetta
Great inventory and nice staff. Marcus made the financing process pretty quick, but the wait to get the car detailed before I drove off was longer than expected.
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Alice Monroe
February 24, 2026 · Experience February 24, 2026
Perfect purchase of my new SUV
Everything about this transaction was smooth. No hidden nonsense and they really listened to my budget needs. Highly recommend.