Volvo Trucks (Tom Nehl)

4.6Excellent · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Pamela Knight

    August 3, 2026 · Experience August 3, 2026

    Verified customer

    Quality work every time

    They do things right the first time. No coming back for re-dos. The service writers are actually helpful and give honest time estimates for the repairs.

  • Rick Jones

    June 20, 2026 · Experience June 20, 2026

    Verified customer

    Top notch service center

    Brought my rig in for a routine oil change and filter swap. They were fast and honest about the wait time. Didn't try to upsell me on anything I didn't need. Good crew.

  • Rachel Kirby

    June 19, 2026 · Experience June 19, 2026

    Verified customer

    Excellent support

    Huge thanks to the service team for getting me back on the road before the holiday. They worked late to finish the engine job. Much appreciated guys.

  • Matthew Cruz

    May 18, 2026 · Experience May 18, 2026

    Verified customer

    Reliable and honest

    I stopped in because my truck was pulling to the left. The mechanic took a test drive with me and pointed out a tie rod issue. They had it fixed by the afternoon. Very happy.

  • Ron Taylor

    May 2, 2026 · Experience May 2, 2026

    Verified customer

    Great communication

    They sent me pictures of the worn parts they pulled off my truck. I really appreciate that kind of transparency when it comes to big repair bills. Thanks.

  • Denise Newbold

    October 13, 2025 · Experience October 13, 2025

    Verified customer

    Very professional service

    The whole process from scheduling the appointment to picking up the keys was seamless. Great shop if you value getting your truck back in working order fast.

  • Daniel Mauclaire

    July 28, 2025 · Experience July 28, 2025

    Verified customer

    Fast and effective

    I was worried about a leaking seal but they got it handled in one visit. Staff is super knowledgeable and respectful of my time. Highly recommend to any driver.

  • Sagoingne

    July 27, 2025 · Experience July 27, 2025

    Verified customer

    Good experience with Tom Nehl

    Dropped the truck for a diagnostic check. The team found the sensor issue pretty fast. Communication could be a bit quicker, but the work quality was solid as always.

  • Amanda Rojas

    June 29, 2025 · Experience June 29, 2025

    Verified customer

    Solid repair work

    Brought in a company vehicle for electrical gremlins. They sorted it out after a few hours of labor. No extra fluff, just got the job done for a fair price.

  • American RVer

    June 16, 2025 · Experience June 16, 2025

    Verified customer

    Helpful staff

    Had an issue with my air conditioning. They fixed it pretty quick. A bit pricey but that is expected at a dealer shop. Still, the quality makes it worth it.

  • Chris Heywang

    February 28, 2025 · Experience February 28, 2025

    Verified customer

    Professional shop

    These guys know their way around a Volvo truck. I had a complex fuel system problem and the lead tech explained exactly how they were going to fix it. Runs like new.

  • KEITH PERRIATT

    December 13, 2024 · Experience December 13, 2024

    Verified customer

    Decent place for repairs

    They fixed the coolant leak without any issues. Prices are okay for a dealer. I will probably come back here next time I have a major issue.

  • Bill Hewes

    November 21, 2024 · Experience November 21, 2024

    Verified customer

    My favorite dealer in town

    Consistently good service here. I have brought my fleet here a few times and they never disappoint. The staff is always friendly and the lobby is clean enough.

  • ANN KELLY

    November 20, 2024 · Experience November 20, 2024

    Verified customer

    Best Volvo dealer around

    These guys are top notch. Mike helped me navigate the warranty paperwork for my engine issue and it was totally smooth. Truck back on the road in no time. Real pro shop.

  • Stephanie Lawson

    November 10, 2024 · Experience November 10, 2024

    Verified customer

    Hardworking crew here

    Everything went great with my recent service visit. Tom handled the intake and made sure the technician looked at the brakes like I asked. Price felt right for the work done.

  • Angela Lee

    November 8, 2024 · Experience November 8, 2024

    Verified customer

    Standard service

    The repair was fine but the wait was longer than they promised me at the start. They need better coordination between the techs and the front desk staff.

  • Michael Hickey

    October 18, 2024 · Experience October 18, 2024

    Verified customer

    Great parts department

    Needed a specific gasket for my Volvo. They actually had it in stock and the price was fair. Saved me from being down all weekend. Definitely my go to spot now.

  • Donald Lizotte

    September 10, 2024 · Experience September 10, 2024

    Verified customer

    Solid service in Jax

    Dropped off the semi for a transmission check. Sarah was helpful at the desk and got me in quickly. Took about three days but she kept me updated on the part availability. Runs good now.