Great car, minor service delay

Review of Warren Henry INFINITI by Alexander Reyna · July 8, 2025

4/5

Love my new vehicle. The buying process was excellent, though I did wait about forty minutes past my appointment time to speak with a rep.

More reviews of Warren Henry INFINITI

  • Cheryl Novak

    April 10, 2026 · Experience April 10, 2026

    Verified customer

    Smooth trade in and upgrade

    Upgraded my old model for a newer one. The process was seamless and the team gave me a fantastic value on my trade-in.

  • Nicholas Reed

    January 27, 2026 · Experience January 27, 2026

    Verified customer

    Poor communication and hidden fees

    Charged me for parts I didn't authorize. When I asked to speak to a manager, I was ignored for over an hour.

  • Stephanie Lawson

    January 16, 2026 · Experience January 16, 2026

    Verified customer

    Top notch service and luxury

    Always a pleasure visiting Warren Henry. The staff is professional and my Infiniti service is always done perfectly and on time.

  • Stan Kurpiel

    November 17, 2025 · Experience November 17, 2025

    Verified customer

    Avoid this service department

    Worst experience ever. Brought my QX50 in for a simple fix and it took three days longer than promised with zero updates.