Cheryl Novak
April 10, 2026 · Experience April 10, 2026
Smooth trade in and upgrade
Upgraded my old model for a newer one. The process was seamless and the team gave me a fantastic value on my trade-in.
18 reviews
- Verified customer
- Verified customer
Nicholas Reed
January 27, 2026 · Experience January 27, 2026
Poor communication and hidden fees
Charged me for parts I didn't authorize. When I asked to speak to a manager, I was ignored for over an hour.
- Verified customer
Stephanie Lawson
January 16, 2026 · Experience January 16, 2026
Top notch service and luxury
Always a pleasure visiting Warren Henry. The staff is professional and my Infiniti service is always done perfectly and on time.
- Verified customer
Stan Kurpiel
November 17, 2025 · Experience November 17, 2025
Avoid this service department
Worst experience ever. Brought my QX50 in for a simple fix and it took three days longer than promised with zero updates.
- Verified customer
Timothy Joley
September 4, 2025 · Experience September 4, 2025
Reliable and professional service team
They always take care of my vehicle like it is their own. Honest assessments and top quality parts used every time.
- Verified customer
David Caplan
August 28, 2025 · Experience August 28, 2025
Good results, but pricey
My vehicle is running perfectly again after the repair. The service quality is excellent, though it definitely costs a premium here.
- Verified customer
The Outlaw Olive
July 22, 2025 · Experience July 22, 2025
Decent service but getting expensive
Work is always good, but the cost of routine maintenance seems to go up every single visit. Hard to justify sometimes.
- Verified customer
Alexander Reyna
July 8, 2025 · Experience July 8, 2025
Great car, minor service delay
Love my new vehicle. The buying process was excellent, though I did wait about forty minutes past my appointment time to speak with a rep.
- Verified customer
Matthew Cruz
July 8, 2025 · Experience July 8, 2025
The standard for luxury dealers
Everything about the dealership is impressive. From the clean lounge to the expert technicians, they really care about the Infiniti brand.
- Verified customer
Beth Hartstein
June 12, 2025 · Experience June 12, 2025
Nice facilities but slow service
The lounge is comfortable and the coffee is good, but waiting over two hours for an oil change is just too long.
- Verified customer
Joyce Tillman
June 5, 2025 · Experience June 5, 2025
Incredible inventory and sales team
I had a wonderful experience finding my new Infiniti here. The staff was knowledgeable and the financing was handled so efficiently.
- Verified customer
Driver
May 28, 2025 · Experience May 28, 2025
Smooth sales and service process
Purchased my QX80 here and the experience was top tier. The finance department was quick and the sales staff really listened to me.
- Verified customer
Edward Pollick
March 11, 2025 · Experience March 11, 2025
Always great experiences here
I have been coming to Warren Henry for years and have never been disappointed. The quality of work is consistently high.
- Verified customer
James Tooley
January 26, 2025 · Experience January 26, 2025
Never coming back again
They damaged my bumper during a routine service and tried to act like it was already there. Horrible ethics at this shop.
- Verified customer
Ron Taylor
December 18, 2024 · Experience December 18, 2024
Always impressed with the team
Exceptional service department. They keep my Infiniti in perfect shape. Thanks to Sarah for always keeping me updated on my repairs.
- Verified customer
Emily Campbell
November 12, 2024 · Experience November 12, 2024
Best experience at this location
Very happy with my recent visit. The staff was helpful, friendly, and they didn't try to upsell me on unnecessary parts.
- Verified customer
Brian Whitaker
November 9, 2024 · Experience November 9, 2024
Professionalism at its best
Warren Henry delivered on every promise. The sales team, especially James, made purchasing my Q50 straightforward and simple.
- Verified customer
Hiram Rios
September 11, 2024 · Experience September 11, 2024
Terrible customer care, rude staff
The service advisor was extremely dismissive when I asked about the cost of my repair. No one values your time here.