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Needed better follow-through

Review of #1 auto liquidators by Denise Cabrera · September 30, 2025

2/5

I wanted this purchase to go better because the staff was polite at first. Unfortunately, the car was not ready at the agreed pickup time, and I spent a lot of time waiting for paperwork and a final cleaning. I also had to call more than once to get an answer about a minor issue I noticed after leaving. It was eventually addressed, but the process felt harder than it needed to be. I expected much better communication after the sale.

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More reviews of #1 auto liquidators

  • Kevin Robinson

    August 1, 2026 · Experience July 25, 2026

    Verified customer

    Good car, honest conversation

    I had been shopping for a dependable commuter car and was tired of getting vague answers at other lots. Here, I was able to look over the vehicle without being interrupted every few minutes. The salesperson discussed the car's condition honestly, including a couple of cosmetic flaws I had already noticed. That made me feel more comfortable moving forward. Financing took a little time, but everything was explained in plain language, and the payment stayed within the range I had discussed. They cleaned the interior before I left and made sure I had the documents I needed. I am very happy with the car and the way I was treated.

  • Adam Kessler

    July 3, 2026 · Experience June 26, 2026

    Verified customer

    Frustrating after the sale

    I was happy with the car during the test drive, but the experience went downhill after I signed. A warning light appeared soon afterward, and getting a clear response took several calls. When I finally brought the vehicle back, I waited longer than expected without much of an update. The issue was looked at, but I left feeling like my concern was treated as an inconvenience. I understand used cars can have problems, but communication and follow-through should have been much better.

  • Victoria Williams

    May 5, 2026 · Experience May 1, 2026

    Verified customer

    Glad I stopped in

    I found a nice used sedan that fit both my commute and my budget. The staff answered my questions, gave me space to inspect it, and made the paperwork easy to understand. Pickup was simple, the car was clean, and everything has been running well so far. I would definitely consider buying here again.

  • Precision Auto Storage

    February 28, 2026 · Experience February 28, 2026

    Verified customer

    Happy with my trade

    I traded in my old sedan and drove home happy. The staff was straightforward, patient, and easy for me to work with.