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Solid deal, slow finish

Review of 10 Auto LLC by Betty Lindstrom · December 5, 2024

4/5

I had a good experience shopping at 10 Auto LLC. Nobody hovered while I looked around, and when I was ready for a test drive, the salesperson had the keys out quickly. They answered my questions about the mileage, previous maintenance, and financing without giving me a hard sell. The car was clean and matched what I had seen in the listing. Paperwork was explained clearly, and I felt comfortable with the final numbers. My only complaint is that the process slowed down near the end, so I was there longer than planned. Still, the staff stayed friendly and I would consider buying here again.

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More reviews of 10 Auto LLC

  • Rebecca Shaw

    April 18, 2026 · Experience April 17, 2026

    Verified customer

    Mixed feelings

    I liked the selection and the salesperson was polite, but the numbers changed a little once financing was discussed. I left without buying. Not a terrible visit, just not as straightforward as I hoped.

  • Virginia Gill

    October 31, 2025 · Experience October 23, 2025

    Verified customer

    Easy buying process

    I found a clean SUV, got straightforward answers, and drove home happy. The whole buying process felt relaxed and easy for me.

  • Cynthia Frazier

    October 12, 2025 · Experience October 3, 2025

    Verified customer

    Got the truck I wanted

    I traded in my sedan and left with the truck I wanted. Everyone was patient, honest, and respectful of my budget.

  • Clint Reid Sr

    August 4, 2025 · Experience August 4, 2025

    Verified customer

    Communication fell short

    I bought a used car here because the test drive went well and the initial conversation felt comfortable. Unfortunately, the experience changed after I signed. A minor issue with the power window showed up almost immediately, and getting someone to call me back took several attempts. When I finally reached the dealership, I was told to bring it in, but there was confusion about when anyone could inspect it. I made a trip over and still left without a clear answer. I understand that used cars are not perfect, but better follow-up would have made a big difference. I expected more help so soon after the purchase and was disappointed with the communication.