Not ready when promised
Review of 123 Auto by Jeffrey Hobbs · March 15, 2026
2/5
I waited a long time for help, and the car I came to see was not ready for a test drive. Disappointing visit.
More reviews of 123 Auto
- Verified customer
Jason Ensey
May 11, 2026 · Experience May 4, 2026
Found what I needed
My old car finally gave out, so I needed something quickly but didn’t want to rush into a bad purchase. The team showed me a few options within my range and pointed out the differences honestly. I picked a compact sedan, and they had it washed and ready that same day. No pressure, no confusing extras.
- Verified customer
Sandra Pope
March 17, 2026 · Experience March 15, 2026
Worth the stop
Stopped in while visiting Cocoa and found exactly the kind of used truck I’d been hunting for. I liked the straightforward answers, clean cab, and easy test drive. I never felt rushed to sign.
- Verified customer
Bernadette Gray
September 21, 2025 · Experience September 17, 2025
Great first-car experience
I brought my daughter along to look for her first car. The salesperson spoke to both of us, explained the safety features, and didn’t try to oversell us. We found a well-kept little car in our price range. The process took a bit of time, but everyone stayed helpful and pleasant.
- Verified customer
Melissa Smith
June 29, 2025 · Experience June 20, 2025
Easy car buying
I stopped at 123 Auto after looking at used SUVs at a few other lots around Cocoa. Right away, I liked that nobody followed me around or pushed me toward something outside my budget. The salesperson answered my questions, pulled up the vehicle history, and gave me plenty of time for a test drive. When I decided to buy, the financing options were explained in plain English and the paperwork matched what we had discussed. They also noticed a low tire before I left and took care of it. The whole visit felt relaxed and straightforward. I drove home in a clean, comfortable SUV and have been very happy with it so far.