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good home, minor delays

Review of 13th Street Home Sales by Larry Ashford · November 3, 2025

4/5

I’m happy overall with the home I purchased from 13th Street Home Sales. The salesperson was knowledgeable about the different floor plans and gave me time to look without pushing the most expensive option. Financing took a little longer than I expected, and I had to call twice for an update, which was frustrating. Once everything was approved, though, the rest of the paperwork and delivery coordination went well. The home arrived in good condition, aside from a cabinet door that needed adjusting. They arranged for that to be handled. I would buy here again, but I’d suggest improving communication while applications are being processed.

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More reviews of 13th Street Home Sales

  • Mark Kijas

    June 2, 2026 · Experience May 25, 2026

    Verified customer

    too many loose ends

    I wanted this to be a good experience because the staff was friendly when I first walked through the homes. Unfortunately, things became disorganized after I started the purchase process. Calls were not returned promptly, paperwork had to be corrected, and I got different answers about what was included with setup. When the home arrived, there were a few visible cosmetic issues that I reported right away. It took much longer than expected to get anyone to schedule a follow-up. I understand delays happen, but I shouldn’t have had to keep chasing updates. The home has potential, but the lack of communication and attention after the sale left me disappointed.

  • Joseph "Joe" Ramsey

    May 13, 2026 · Experience May 7, 2026

    Verified customer

    communication was unacceptable

    I repeatedly called for updates after completing my paperwork and rarely got a clear answer. Different people gave me conflicting information about the timeline, and I felt ignored once they had my application. I eventually decided not to move forward. The whole process wasted my time and left me extremely frustrated.

  • Melissa Smith

    April 5, 2026 · Experience March 26, 2026

    Verified customer

    happy with the home

    I’m pleased with my purchase and the staff treated me well. Delivery ran a little behind, but they kept me informed throughout.

  • Mark Sullivan

    February 10, 2026 · Experience February 5, 2026

    Verified customer

    some good, some frustrating

    I liked the available homes and pricing, but communication became inconsistent after I turned in my application. Overall, it was just average.