Review of 13th Street Home Sales by Cynthia Frazier · August 1, 2025
I had a decent experience while choosing the home, but the follow-up afterward was disappointing. A few small issues needed attention, and it took several calls to get a response. I expected better communication after making such a large purchase. The home is fine, but the service did not feel complete.
Mark Kijas
June 2, 2026 · Experience May 25, 2026
I wanted this to be a good experience because the staff was friendly when I first walked through the homes. Unfortunately, things became disorganized after I started the purchase process. Calls were not returned promptly, paperwork had to be corrected, and I got different answers about what was included with setup. When the home arrived, there were a few visible cosmetic issues that I reported right away. It took much longer than expected to get anyone to schedule a follow-up. I understand delays happen, but I shouldn’t have had to keep chasing updates. The home has potential, but the lack of communication and attention after the sale left me disappointed.
Joseph "Joe" Ramsey
May 13, 2026 · Experience May 7, 2026
I repeatedly called for updates after completing my paperwork and rarely got a clear answer. Different people gave me conflicting information about the timeline, and I felt ignored once they had my application. I eventually decided not to move forward. The whole process wasted my time and left me extremely frustrated.
Melissa Smith
April 5, 2026 · Experience March 26, 2026
I’m pleased with my purchase and the staff treated me well. Delivery ran a little behind, but they kept me informed throughout.
Mark Sullivan
February 10, 2026 · Experience February 5, 2026
I liked the available homes and pricing, but communication became inconsistent after I turned in my application. Overall, it was just average.