not as prepared as expected

Review of 1st Stop Auto by Zachary Pruitt · November 28, 2024

2/5

I drove over after confirming that a particular car was ready to see, but when I arrived it still needed cleaning and the battery was weak. I waited while they got it started, then noticed a couple of interior issues that had not been mentioned beforehand. The salesperson was polite and answered my questions, but the visit felt poorly organized. I did not purchase the car because I wasn’t comfortable moving forward without a clearer picture of its condition and service history.

More reviews of 1st Stop Auto

  • Steven Gerasimovich

    April 25, 2026 · Experience April 22, 2026

    Verified customer

    smooth and honest deal

    I traded my older vehicle toward a compact Smart car here. They explained the numbers clearly, gave me time to decide, and had the car cleaned up before I drove away. Very easy experience overall.

  • William Pouch

    April 7, 2026 · Experience April 4, 2026

    Verified customer

    follow-up was lacking

    I liked the car, but after the sale I had trouble getting a response about a warning light. That was disappointing.

  • George Kolbinskie

    April 4, 2026 · Experience March 26, 2026

    Verified customer

    poor communication

    I kept asking for an update on my paperwork and got conflicting answers. The delay and lack of communication made the purchase miserable.

  • Stephanie Lawson

    March 31, 2026 · Experience March 31, 2026

    Verified customer

    wasted my afternoon

    I showed up for a scheduled test drive, but the car wasn’t available and nobody contacted me. I left frustrated and empty-handed.