a genuinely easy purchase

Review of 1st Stop Auto by Shelley Ross · September 1, 2024

5/5

I came in with a list of questions because I had never owned a Smart car before. The person helping me patiently walked through charging and fuel information, basic maintenance, storage space, and what to expect on the highway. I was encouraged to take my time during the test drive and check the exterior closely. When I decided to buy, the paperwork was straightforward and each document was explained before I signed it. They also made sure I understood the vehicle’s controls before leaving the lot. The car was clean, the tires looked good, and there were no last-minute changes to the deal. I’m very happy with both the car and the treatment I received.

More reviews of 1st Stop Auto

  • Steven Gerasimovich

    April 25, 2026 · Experience April 22, 2026

    Verified customer

    smooth and honest deal

    I traded my older vehicle toward a compact Smart car here. They explained the numbers clearly, gave me time to decide, and had the car cleaned up before I drove away. Very easy experience overall.

  • William Pouch

    April 7, 2026 · Experience April 4, 2026

    Verified customer

    follow-up was lacking

    I liked the car, but after the sale I had trouble getting a response about a warning light. That was disappointing.

  • George Kolbinskie

    April 4, 2026 · Experience March 26, 2026

    Verified customer

    poor communication

    I kept asking for an update on my paperwork and got conflicting answers. The delay and lack of communication made the purchase miserable.

  • Stephanie Lawson

    March 31, 2026 · Experience March 31, 2026

    Verified customer

    wasted my afternoon

    I showed up for a scheduled test drive, but the car wasn’t available and nobody contacted me. I left frustrated and empty-handed.