Review of 305 Concierge by Synthia Horvath · April 1, 2025
The car was clean, comfortable, and exactly the size I requested. Everyone I dealt with was polite, and the booking process was easy. My only complaint was that pickup ran about half an hour behind schedule. They kept me updated, which helped, and the rest of the rental went smoothly.
Victoria Lang
June 19, 2026 · Experience June 15, 2026
I had fast service, a beautiful clean car, and an effortless return.
Joe Tierno
March 11, 2026 · Experience March 1, 2026
I was impressed with how responsive the team was when our flight arrival changed. They adjusted the delivery without making it a hassle, and the car looked freshly cleaned inside and out. The whole handoff was quick but still thorough. It was easily the smoothest part of our trip to Key Biscayne.
Denise Cabrera
January 23, 2026 · Experience January 13, 2026
I waited much longer than expected because the car was still being cleaned when I arrived. Once I got it, I noticed a warning light on the dash and didn’t feel comfortable driving far. The staff answered my message, but the replacement process took too long and disrupted our afternoon plans.
Daniel Sherron
December 31, 2025 · Experience December 30, 2025
I chose 305 Concierge mainly for the delivery option, which was very convenient while staying in Key Biscayne. Booking was easy, and the employee who brought the car was courteous. However, the vehicle wasn’t in the condition I expected. There were crumbs around the cup holders, one of the charging ports didn’t work, and the low tire pressure alert came on the second day. They responded when I reached out and told me where I could add air, but I would have preferred the car to be checked beforehand. The return process was quick and my final charge looked correct. There’s a good service here, but quality control needs more attention.