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Too many avoidable problems

Review of 4H Services and Rental LLC by Virginia Gill · September 17, 2024

2/5

I rented a piece of equipment for a weekend landscaping job and expected it to be ready at pickup. Instead, I waited while they addressed an issue that should have been caught beforehand. Once I got it home, one of the functions was inconsistent, which slowed the project and had me stopping several times to troubleshoot. I called for help but didn’t get much guidance beyond basic suggestions I had already tried. The machine eventually finished the work, but not without a lot of frustration. Returning it also took longer than it should have because there was confusion over the notes on my rental. I expected better preparation and support for the amount I paid.

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More reviews of 4H Services and Rental LLC

  • The Outlaw Olive

    June 9, 2026 · Experience June 4, 2026

    Verified customer

    Good machine, slow pickup

    I rented a tiller and it handled our packed soil better than expected. The staff was friendly and the rate felt fair. Pickup ran a little behind, but everything else went smoothly.

  • Angela Lee

    January 27, 2026 · Experience January 24, 2026

    Verified customer

    Reliable with one hiccup

    I liked the equipment, though getting my receipt afterward took extra effort.

  • Barbara Lemons

    January 24, 2026 · Experience January 22, 2026

    Verified customer

    Helpful and straightforward

    I called unsure what size trailer I needed. They asked the right questions, got me set up, and made pickup painless.

  • James Tooley

    January 22, 2026 · Experience January 15, 2026

    Verified customer

    Equipment worked, process didn’t

    I rented a mini excavator for a backyard project. The machine itself did the work and seemed mechanically sound, so no complaint there. My issue was the pickup process. I waited longer than expected while the paperwork and equipment inspection were sorted out, and the controls explanation felt rushed once they finally brought it around. I also had trouble getting a clear answer when I called with a question about the return time. The rate seemed reasonable and the equipment got the job done, but communication needs to be more consistent. I might use them again because the machine was reliable, although I’d confirm every detail before arriving.