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Review of 5 Star Motorcars by Karen Voiles · November 2, 2024

3/5

I’m satisfied with the car itself, but the buying process could have been better. The vehicle drove nicely and appeared to be in good condition, and the salesperson was friendly during the test drive. Once we started discussing financing, though, I spent a lot of time waiting without much explanation. I also noticed the fuel tank was nearly empty when I was ready to leave, and one of the interior features had not been demonstrated. They did answer my questions once I asked and corrected a paperwork issue before I signed. Overall, I don’t regret the purchase, but stronger communication and a little more attention before delivery would have improved my experience.

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More reviews of 5 Star Motorcars

  • Chris Shipe

    April 4, 2026 · Experience April 2, 2026

    Verified customer

    quick and professional

    I got the car I wanted without spending my entire day there.

  • Shawna Housefield

    January 31, 2026 · Experience January 30, 2026

    Verified customer

    a genuinely pleasant experience

    I stopped in just to browse and ended up finding a car that fit what I needed. The salesperson listened to my budget instead of steering me toward something more expensive. I was given plenty of time for the test drive, and they pointed out a few minor cosmetic marks before I noticed them myself. The numbers were presented clearly, with no surprise add-ons at the end. The car was washed and ready when I returned to pick it up. I’d shop here again.

  • Dave Barry

    January 28, 2026 · Experience January 27, 2026

    Verified customer

    complete waste of my time

    I drove over after being told the vehicle was available, only to learn it had already been sold. Nobody called me back, and the staff acted like my wasted trip was no big deal.

  • Chris Heywang

    January 26, 2026 · Experience January 20, 2026

    Verified customer

    decent car, slow process

    I liked the vehicle and the staff was polite, but the paperwork took too long and the interior needed another cleaning.