Terrible service department experience

Review of Action Honda by Larry Ashford · July 13, 2026

1/5

Took my bike in for routine maintenance and they held it for three weeks without an update. When I got it back, a part was missing. Extremely disappointed in the lack of communication.

More reviews of Action Honda

  • Deb McCall

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    Exceeded all my expectations

    I’m a new rider and had no idea what to look for. The staff spent an hour with me walking through safety gear and bike options. They really care about their customers.

  • Justin Halloran

    July 11, 2026 · Experience July 11, 2026

    Verified customer

    Knowledgeable team on the floor

    Ed helped me compare three different bikes and really knew his stuff. He wasn't trying to upsell me on things I didn't need, which I really appreciated.

  • Pamela Thompson

    March 22, 2026 · Experience March 22, 2026

    Verified customer

    Great experience buying my bike

    Huge shout out to Jeff for making the process so easy. He answered all my questions about the new models and helped me find the perfect fit. Definitely coming back for my gear.

  • Cynthia Frazier

    January 30, 2026 · Experience January 30, 2026

    Verified customer

    Friendly staff and clean shop

    The showroom is really nice and kept very clean. Everyone was friendly and accommodating when I brought my kid along for the test ride process.