Action Honda

3.6Average · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Deb McCall

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    Exceeded all my expectations

    I’m a new rider and had no idea what to look for. The staff spent an hour with me walking through safety gear and bike options. They really care about their customers.

  • Larry Ashford

    July 13, 2026 · Experience July 13, 2026

    Verified customer

    Terrible service department experience

    Took my bike in for routine maintenance and they held it for three weeks without an update. When I got it back, a part was missing. Extremely disappointed in the lack of communication.

  • Justin Halloran

    July 11, 2026 · Experience July 11, 2026

    Verified customer

    Knowledgeable team on the floor

    Ed helped me compare three different bikes and really knew his stuff. He wasn't trying to upsell me on things I didn't need, which I really appreciated.

  • Pamela Thompson

    March 22, 2026 · Experience March 22, 2026

    Verified customer

    Great experience buying my bike

    Huge shout out to Jeff for making the process so easy. He answered all my questions about the new models and helped me find the perfect fit. Definitely coming back for my gear.

  • Cynthia Frazier

    January 30, 2026 · Experience January 30, 2026

    Verified customer

    Friendly staff and clean shop

    The showroom is really nice and kept very clean. Everyone was friendly and accommodating when I brought my kid along for the test ride process.

  • Stephanie Lawson

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Communication is really lacking

    They ordered a custom part for my bike and told me it would take a week. It ended up being over a month and nobody called to keep me updated on the status.

  • Stan Kurpiel

    September 3, 2025 · Experience September 3, 2025

    Verified customer

    Solid selection and honest staff

    A bit of a drive for me but worth it. They had exactly what I needed in stock and the pricing was right in line with market value. Would definitely shop here again.

  • Katherine Silva

    June 1, 2025 · Experience June 1, 2025

    Verified customer

    Good bikes but long wait

    The inventory here is solid and I found the motorcycle I wanted. However, the wait time for paperwork to finalize the purchase took forever. The sales staff was nice but clearly understaffed for a Saturday.

  • Josephq Knick

    May 13, 2025 · Experience May 13, 2025

    Verified customer

    Helpful staff and good prices

    Solid shop. I traded in my old ride and felt like I got a fair value toward the new one. Would have been 5 stars if they had more accessories in stock.

  • Justin Lawson

    March 13, 2025 · Experience March 13, 2025

    Verified customer

    Best motorcycle dealer in town

    I've bought two bikes here now and the experience is always top notch. The finance team makes the paperwork painless and the sales floor is never high pressure.

  • Aliah

    December 20, 2024 · Experience December 20, 2024

    Verified customer

    Pricing is higher than expected

    Fees were way higher than what we discussed over the phone. Make sure you read every single line on the contract before signing, as they add hidden costs.

  • Sandra Seibel

    October 14, 2024 · Experience October 14, 2024

    Verified customer

    Disappointing maintenance visit today

    Dropped my bike off for a simple tire swap and they didn't have the tires in stock even though I confirmed by phone beforehand. Total waste of my time.

  • Rick Jones

    September 2, 2024 · Experience September 2, 2024

    Verified customer

    Professional and fast service

    I went in for an oil change and tire check. The guys in the back were super efficient and professional. In and out in less than an hour. Highly recommend these folks.