Top notch customer service
Review of Al Packer Ford Royal Palm Beach by Angela Whitlock · January 1, 2026
5/5
The team here is always friendly and willing to help. Never felt pressured once during my entire experience.
More reviews of Al Packer Ford Royal Palm Beach
- Verified customer
David McCarty
August 3, 2026 · Experience August 3, 2026
Fast and professional
I came in to get a battery replaced and was in and out in less than an hour. Very clean lobby and everyone was very polite.
- Verified customer
Samuel Grauer
March 29, 2026 · Experience March 29, 2026
Terrible communication regarding parts
I was promised my part would arrive on Tuesday. It is now Friday and nobody has returned my calls. Very frustrated with the lack of transparency here.
- Verified customer
Barbara Farina
March 22, 2026 · Experience March 22, 2026
Average experience with vehicle repairs
Service was okay but they forgot to reset my oil change light. Had to drive back the next day to get it fixed properly. Nice staff though.
- Verified customer
Susan Delgado
March 22, 2026 · Experience March 22, 2026
Everything went perfectly
Had a great time buying my new SUV. Sarah was awesome throughout the entire visit and really took the time to show me how all the tech works.