David McCarty
August 3, 2026 · Experience August 3, 2026
Fast and professional
I came in to get a battery replaced and was in and out in less than an hour. Very clean lobby and everyone was very polite.
20 reviews
- Verified customer
- Verified customer
Samuel Grauer
March 29, 2026 · Experience March 29, 2026
Terrible communication regarding parts
I was promised my part would arrive on Tuesday. It is now Friday and nobody has returned my calls. Very frustrated with the lack of transparency here.
- Verified customer
Barbara Farina
March 22, 2026 · Experience March 22, 2026
Average experience with vehicle repairs
Service was okay but they forgot to reset my oil change light. Had to drive back the next day to get it fixed properly. Nice staff though.
- Verified customer
Susan Delgado
March 22, 2026 · Experience March 22, 2026
Everything went perfectly
Had a great time buying my new SUV. Sarah was awesome throughout the entire visit and really took the time to show me how all the tech works.
- Verified customer
Steven Alvarez
January 29, 2026 · Experience January 29, 2026
Decent service but long wait
The work on my Ranger was done well, but the wait time was significantly longer than what I was told at drop-off. Good quality, just busy.
- Verified customer
Angela Whitlock
January 1, 2026 · Experience January 1, 2026
Top notch customer service
The team here is always friendly and willing to help. Never felt pressured once during my entire experience.
- Verified customer
Robert Hayes
October 18, 2025 · Experience October 18, 2025
Quick and easy service
Always helpful with any questions I have. They have a great stock of parts and are very quick with the repairs.
- Verified customer
Debbie Boyette-Norris
October 2, 2025 · Experience October 2, 2025
Best place for Ford trucks
John helped me find the perfect work truck. Everything was handled quickly and professionally. I'm very happy with my purchase and the whole buying process.
- Verified customer
Jack Weaver
September 27, 2025 · Experience September 27, 2025
Solid service but busy
Always get good work done here. It gets a little crowded on Saturday mornings, so try to go during the week if you can.
- Verified customer
Barbara Lemons
September 23, 2025 · Experience September 23, 2025
Efficient and friendly team
The team at Al Packer Ford is top-notch. I went in looking for a used SUV and walked away with exactly what I wanted for a great price.
- Verified customer
Charlie Roessler
August 2, 2025 · Experience August 2, 2025
Excellent trade-in process
They gave me a fair value for my trade-in which made the whole process smooth. Very happy with the new truck and the team at this location.
- Verified customer
Pamela Knight
June 3, 2025 · Experience June 3, 2025
Love my new Mustang
Had a fantastic experience trading in my old sedan for a new Mustang. The team worked with my budget and got me a fair deal on my trade-in. Highly recommend this Ford dealer.
- Verified customer
Connie Galietti
April 25, 2025 · Experience April 25, 2025
Great service on my Explorer
Brought my Explorer in for routine maintenance and was out in record time. Sarah at the service desk was super helpful and kept me updated. I'll definitely be back.
- Verified customer
Jeff Harness
April 9, 2025 · Experience April 9, 2025
Five star service all around
I appreciate the transparency here. They clearly explained the financing options for my new Expedition and didn't try to add unnecessary fees. Excellent staff.
- Verified customer
Evelyn Marsh
December 27, 2024 · Experience December 27, 2024
Mixed feelings on pricing
The sales team was friendly, but the final price had some unexpected charges that weren't clearly explained upfront. Love the car, but wasn't a fan of the closing process.
- Verified customer
Deborah Barnhart
December 10, 2024 · Experience December 10, 2024
Highly recommend this dealer
Bought my second Ford here today. Always a pleasure dealing with this team. They know their stuff and never make you feel rushed or pressured.
- Verified customer
Peter Vance
November 18, 2024 · Experience November 18, 2024
Professional and helpful
From the sales desk to finance, everything was professional. The best dealership in Royal Palm Beach for sure.
- Verified customer
Marie Dupont
November 3, 2024 · Experience November 3, 2024
Smooth F-150 purchase experience
Huge thanks to David for making my new F-150 purchase so easy. No pressure, just honest answers about financing and the truck's features. Best dealership experience ever.
- Verified customer
Sandra Pope
October 20, 2024 · Experience October 20, 2024
So happy with my purchase
Got a great deal on my new car. The team worked with me to find something that fit my budget perfectly.
- Verified customer
Elizabeth Purchase
October 16, 2024 · Experience October 16, 2024
Great customer support
The financing department made the paperwork fly by. Such a smooth experience. I love my new car and am so glad I chose this dealership.