Fantastic customer care
Review of Al Packer Lincoln by Connie Galietti · April 13, 2025
5/5
The team here is great. They walked me through the diagnostic process and made sure I understood what needed fixing before starting work.
More reviews of Al Packer Lincoln
- Verified customer
Ashley Vaughn
August 15, 2026 · Experience August 15, 2026
Friendly and helpful team
The service advisors are very knowledgeable. They clearly explained the parts needed for my repair, but it did take longer than expected.
- Verified customer
Chris Heywang
February 16, 2026 · Experience February 16, 2026
Terrible service experience
They misdiagnosed my engine issue and I had to pay twice for the same repair. No apologies from the manager either.
- Verified customer
Tyler Nash
December 12, 2025 · Experience December 12, 2025
Quick, easy, and professional
Scheduling was simple and they had me back on the road in no time. Definitely appreciate the level of care they provide.
- Verified customer
Barbara Lemons
October 20, 2025 · Experience October 20, 2025
Helpful staff and quick turnaround
They got my car back to me earlier than promised, which was great. The only negative was the high cost of the replacement parts.