Debra Whisanant
July 16, 2026 · Experience July 16, 2026
Car came back dirty
Found grease stains on the seats after a routine oil change. Not acceptable for a luxury brand dealership. Very let down today.
11 reviews
- Verified customer
- Verified customer
Aliah
March 27, 2026 · Experience March 27, 2026
First class treatment for my Navigator
Brought my SUV in for service. The team was fast, professional, and kept me updated the whole time. Always get great treatment here.
- Verified customer
Karen Voiles
March 13, 2026 · Experience March 13, 2026
Poor communication from service
Left my car for a standard check-up. They said it would be ready by 3, but I didn't get it back until the next day. No call or update.
- Verified customer
Rodney Rubright
February 22, 2026 · Experience February 22, 2026
Hidden charges on the bill
Noticed fees on my invoice that weren't discussed upfront. When I asked, the manager was defensive. Probably won't come back to this location.
- Verified customer
Christopher Geist
February 19, 2026 · Experience February 19, 2026
Good service, just pricey
Lincoln service is top quality, but you definitely pay a premium for it. Still, I trust them with my car more than any local shop.
- Verified customer
Joshua Bennett
January 23, 2026 · Experience January 23, 2026
Excellent care for my vehicle
They treated my Lincoln like it was their own. Everything fixed quickly, and they even cleaned the interior for me as a nice bonus.
- Verified customer
Christine Crane
December 27, 2025 · Experience December 27, 2025
Very happy with the maintenance
The service advisor was knowledgeable and explained exactly what parts were replaced. A bit expensive, but the work is done right the first time.
- Verified customer
Emily Campbell
May 10, 2025 · Experience May 10, 2025
High quality service center
They always keep my sedan running perfect. I appreciate the loaner car they provided this time since the part needed was on backorder.
- Verified customer
Alonza Pettiford
February 6, 2025 · Experience February 6, 2025
Bad experience with the parts
Ordered a specific trim piece that took weeks to arrive. When I called to follow up, no one knew what I was talking about. Frustrating.
- Verified customer
Charlie Roessler
February 1, 2025 · Experience February 1, 2025
Wait time was excessive
Even with an appointment, I waited 45 minutes just to check my car in. Not the level of service I expect from a luxury dealer.
- Verified customer
James Miller
December 15, 2024 · Experience December 15, 2024
Top notch dealership services
My service advisor is always transparent about the costs. They stick to the timeline they provide. Can't ask for much more than that.