Review of Alan Jay Ford Service by Rodney Rubright · June 15, 2025
The bill was much higher than the initial quote. When I asked why, they just pointed to hidden charges. Not a very honest or transparent way to do business.
John Knapek
July 8, 2026 · Experience July 8, 2026
Overall a good shop for any Ford owner. They are thorough, though sometimes you have to wait a little longer to get an appointment scheduled.
Nancy Kowalski
May 16, 2026 · Experience May 16, 2026
I wouldn't take my Mustang anywhere else. John is the best service manager. He always makes sure my car is taken care of and provides clear, honest advice.
Chuck Burgess
March 21, 2026 · Experience March 21, 2026
Was told a part would be in stock on Monday, but it didn't arrive until Thursday. No one called to keep me posted, costing me days without my car.
Zuzi Price
January 30, 2026 · Experience January 30, 2026
My car was left in a mess and they refused to take responsibility. The manager was incredibly condescending when I brought it to his attention.