Katherine Silva
May 20, 2026 · Experience May 20, 2026
Poor communication
No one answers the phone when I call with questions about my account. Hard to manage payments when nobody is around.
12 reviews
- Verified customer
- Verified customer
Thomas Reyes
April 21, 2026 · Experience April 21, 2026
Easy access storage
I like the setup here. I can get in and out quickly and I've never felt worried about my belongings. Very secure.
- Verified customer
Debra Leone
February 17, 2026 · Experience February 17, 2026
Average facility
The storage unit was fine, but the access gate was acting up and I had to call for someone to let me in.
- Verified customer
Daniel Eckert
December 16, 2025 · Experience December 16, 2025
Bad service experience
Avoid this place. Rude staff and the rental trucks are in poor condition. Save yourself the headache and go elsewhere.
- Verified customer
Jack Doan
November 26, 2025 · Experience November 26, 2025
Office closed during hours
Website said they were open until 5pm but the office was locked at 4pm when I went to drop off keys. Frustrating.
- Verified customer
Jonathan Meyers
August 31, 2025 · Experience August 31, 2025
Good U-Haul partner
They had the exact truck size I needed for my move. Everything worked great and the paperwork was handled professionally.
- Verified customer
Robert Dorr
May 13, 2025 · Experience May 13, 2025
Friendly staff
The manager is really nice and made the rental process simple. If you need storage, I'd definitely recommend checking them out.
- Verified customer
Liz Bobbie
March 11, 2025 · Experience March 11, 2025
Professional facility
They keep the place very clean. I've stored furniture here and haven't had any problems with moisture or pests. Great spot.
- Verified customer
Corey Engel
February 23, 2025 · Experience February 23, 2025
Great U-Haul service
Rented a trailer here for a move. The staff was super helpful hooking it up and checking the lights. Quick and easy.
- Verified customer
Charles Dunn
January 27, 2025 · Experience January 27, 2025
Clean storage units
I’ve been renting a unit here for six months. It’s always clean and the grounds are well maintained. No issues at all.
- Verified customer
Nancy Kowalski
December 29, 2024 · Experience December 29, 2024
Convenient location
Very happy with the storage options here. Access is easy and the rates are very competitive for the Palatka area.
- Verified customer
Karen Whitfield
September 9, 2024 · Experience September 9, 2024
Overcharged me
They charged me for an extra month even though I moved out on time. Trying to get my refund has been impossible.