Poor communication
Review of American Mini Storage & U-Haul by Katherine Silva · May 20, 2026
2/5
No one answers the phone when I call with questions about my account. Hard to manage payments when nobody is around.
More reviews of American Mini Storage & U-Haul
- Verified customer
Thomas Reyes
April 21, 2026 · Experience April 21, 2026
Easy access storage
I like the setup here. I can get in and out quickly and I've never felt worried about my belongings. Very secure.
- Verified customer
Debra Leone
February 17, 2026 · Experience February 17, 2026
Average facility
The storage unit was fine, but the access gate was acting up and I had to call for someone to let me in.
- Verified customer
Daniel Eckert
December 16, 2025 · Experience December 16, 2025
Bad service experience
Avoid this place. Rude staff and the rental trucks are in poor condition. Save yourself the headache and go elsewhere.
- Verified customer
Jack Doan
November 26, 2025 · Experience November 26, 2025
Office closed during hours
Website said they were open until 5pm but the office was locked at 4pm when I went to drop off keys. Frustrating.