Store is okay but wait times long
Review of AT&T Store by Rachel Reed · November 11, 2025
3/5
Staff is nice, but it is always busy. Expect to stand around for at least 30 minutes even with an appointment.
More reviews of AT&T Store
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Janet Ocampo
May 18, 2026 · Experience May 18, 2026
Worst customer service ever
Nobody acknowledged me when I walked in. Stood there for 20 minutes while the employees were just chatting. Finally left without help.
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John Knapek
April 25, 2026 · Experience April 25, 2026
Very helpful staff in Marco Island
I needed a new phone and a trade-in quote. The manager, Sarah, made the whole process super fast and easy. Great store.
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Michael Brooks
March 2, 2026 · Experience March 2, 2026
Fast and professional
Came in to add a line for my kid. Everything was handled perfectly and they even helped me set up the parental controls. Great spot.
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Mr Disney
October 13, 2025 · Experience October 13, 2025
Could not fix my issue
They tried to help with my internet connectivity, but they didn't have the technical knowledge to solve it. Had to call support anyway.