Driver
July 20, 2026 · Experience July 20, 2026
Decent sales experience
Worked with Marcus on a trade-in and he was fair. I got a good deal on my new Q5. The finance process was a little slow, but overall I’m happy with the vehicle and the service.
12 reviews
- Verified customer
- Verified customer
Greg Leathers
April 3, 2026 · Experience April 3, 2026
Worst service experience ever
Dropped my Audi off for a simple sensor replacement and it took three weeks. They kept giving me excuses about backordered parts. Nobody answers the phone in service and I'm totally done with them.
- Verified customer
Christina Boyle
March 16, 2026 · Experience March 16, 2026
Disorganized and unprofessional
I've tried multiple times to get a recall fixed and they keep telling me they don't have the parts. It has been six months. This place is a nightmare to deal with.
- Verified customer
CHARLES BUTLER
March 8, 2026 · Experience March 8, 2026
Fantastic customer service
I bought my A3 from them and I love it. The team was transparent, honest, and very helpful. They even took time to show me how the tech features work after the papers were signed.
- Verified customer
Kimberly Tran
March 5, 2026 · Experience March 5, 2026
Poor post-sale support
Once they sell you the car, you don't exist anymore. Tried to resolve an issue with the infotainment system and they couldn't care less. Very disappointed after spending so much money.
- Verified customer
Deb McCall
January 1, 2026 · Experience January 1, 2026
Great buying experience
Jason made buying my Audi A4 so easy. No high-pressure tactics, just straightforward answers. The financing was fast and I was driving off the lot in under two hours.
- Verified customer
Jay Tass
March 23, 2025 · Experience March 23, 2025
Excellent service department
Every time I go in for an oil change or tire rotation, they get me in and out efficiently. The staff is always friendly and they explain exactly what they are doing to the car.
- Verified customer
Deborah Barnhart
January 3, 2025 · Experience January 3, 2025
Mixed results with service
The mechanics know the cars, but the front-desk communication is lacking. I had to call three times just to find out if my car was ready. Good repair quality but poor administrative follow-up.
- Verified customer
Larry Ashford
December 24, 2024 · Experience December 24, 2024
Stay far away from here
I bought a car here and it broke down on the highway two days later. The dealership basically shrugged their shoulders and said it wasn't their problem. Zero support after they got my money.
- Verified customer
Robert Manz
November 14, 2024 · Experience November 14, 2024
Top tier customer support
Just had my 10k mile service and it was perfect. They even washed the car and offered me a loaner without asking. Everything was done right on time by the service advisor Sarah.
- Verified customer
Nicholas Reed
October 31, 2024 · Experience October 31, 2024
Overpriced service work
They charged me a fortune for a basic brake job. The service advisor was not helpful and seemed annoyed that I asked about the price breakdown. Expect to pay premium prices for poor service.
- Verified customer
Deborah Gannon
October 25, 2024 · Experience October 25, 2024
Ridiculous wait times for simple oil
Scheduled an oil change and waited four hours in the lounge. What is the point of an appointment? Not coming back here if they can't respect my time.