Top tier customer support

Review of Audi Fort Lauderdale by Robert Manz · November 14, 2024

5/5

Just had my 10k mile service and it was perfect. They even washed the car and offered me a loaner without asking. Everything was done right on time by the service advisor Sarah.

More reviews of Audi Fort Lauderdale

  • Driver

    July 20, 2026 · Experience July 20, 2026

    Verified customer

    Decent sales experience

    Worked with Marcus on a trade-in and he was fair. I got a good deal on my new Q5. The finance process was a little slow, but overall I’m happy with the vehicle and the service.

  • Greg Leathers

    April 3, 2026 · Experience April 3, 2026

    Verified customer

    Worst service experience ever

    Dropped my Audi off for a simple sensor replacement and it took three weeks. They kept giving me excuses about backordered parts. Nobody answers the phone in service and I'm totally done with them.

  • Christina Boyle

    March 16, 2026 · Experience March 16, 2026

    Verified customer

    Disorganized and unprofessional

    I've tried multiple times to get a recall fixed and they keep telling me they don't have the parts. It has been six months. This place is a nightmare to deal with.

  • CHARLES BUTLER

    March 8, 2026 · Experience March 8, 2026

    Verified customer

    Fantastic customer service

    I bought my A3 from them and I love it. The team was transparent, honest, and very helpful. They even took time to show me how the tech features work after the papers were signed.