Review of Bay City Outfitters by Driver · May 12, 2026
They have a lot of stock, but it takes forever to get help on a busy Saturday. I ended up waiting 20 minutes just to ask a question about kayak transport racks.
Susan Delgado
July 19, 2026 · Experience July 19, 2026
I called ahead to reserve a specific model, but when I arrived, it wasn't there. Very frustrating since I drove across town specifically for that kayak. Disappointed.
Andrew Castillo
June 9, 2026 · Experience June 9, 2026
Clean store, plenty of parking, and the staff knows their stuff. I needed a specific repair kit for a hull leak and they had exactly what I needed in stock.
VA Cycling
January 15, 2026 · Experience January 15, 2026
Great gear and friendly service. The only slight issue is they don't open as early on weekends as I hoped, but otherwise, a top-tier shop for outdoor supplies.
Robert Hayes
December 27, 2025 · Experience December 27, 2025
Brand new to kayaking and they made it easy. They explained the differences between models clearly and I never felt pressured to buy the most expensive one.