Knowledgeable staff helped a lot
Review of Best Buy by Brian Whitaker · November 13, 2024
5/5
I really needed advice on a smart home setup and the employee I talked to was super helpful. Explained everything perfectly and saved me a lot of trouble.
More reviews of Best Buy
- Verified customer
Connie Melendy
July 8, 2026 · Experience July 8, 2026
Broken item out of box
Bought a camera that wouldn't even turn on. Had to wait in the return line for nearly an hour. Not happy with the product or the service.
- Verified customer
Nicholas Reed
February 15, 2026 · Experience February 15, 2026
Excellent service department
They handled a complex repair on my sound system with ease. Very professional, clearly experts at what they do. I wouldn't take my gear anywhere else.
- Verified customer
Erich Metz
November 22, 2025 · Experience November 22, 2025
Terrible store experience
Staff was rude and didn't care that I'd been waiting for thirty minutes. Finally just left the store without the item I needed. Won't be coming back.
- Verified customer
Jeff Harness
September 11, 2025 · Experience September 11, 2025
Confusing inventory online
Site said it was in stock but it wasn't. Had to wait 20 minutes for a manager to check the back. Frustrating day, but eventually got my laptop.