Diane Oyelaran
July 1, 2026 · Experience July 1, 2026
Terrible customer service
The technician was dismissive when I asked questions about the repair. Left the shop feeling like I wasn't valued as a customer at all.
14 reviews
- Verified customer
- Verified customer
Cheryl Novak
May 31, 2026 · Experience May 31, 2026
Wonderful shop for musicians
Everything from strings to cases, they have it all. Knowledgeable staff who actually play and understand the needs of professional musicians.
- Verified customer
Felipe Freitas
April 18, 2026 · Experience April 18, 2026
Great experience with my student
The staff was so patient helping my daughter pick out her first full-size violin. They took the time to explain the difference in strings and setups.
- Verified customer
Aaron Ross
January 4, 2026 · Experience January 4, 2026
Mixed feelings on repair
The tone improved, but the varnish touch-up looks a bit messy. It was functional work but I was hoping for a cleaner cosmetic finish.
- Verified customer
Peter Vance
December 18, 2025 · Experience December 18, 2025
They really know their stuff
David is a master luthier. Fixed a crack in my student violin and it sounds better than when I bought it. Definitely coming back for annual maintenance.
- Verified customer
Bernadette Gray
December 9, 2025 · Experience December 9, 2025
Work was fine but communication lacking
They fixed my pegbox issue, but I had to call several times to check on status. Wish they would proactively update customers during the repair process.
- Verified customer
Brian Burgee
December 1, 2025 · Experience December 1, 2025
Simply the best around
I drive an hour just to get my instruments serviced here. You can trust them with high-end violins and the staff is always welcoming.
- Verified customer
Mark Kijas
August 6, 2025 · Experience August 6, 2025
Incredible bow selection
Spent the afternoon trying out different bows with David's help. Very patient and knowledgeable. Found the perfect match for my playing style.
- Verified customer
Eric Donovan
July 16, 2025 · Experience July 16, 2025
Expert care for my violin
Brought in my antique instrument for a new bridge and sound post adjustment. The craftsmanship is incredible and the tone is perfect now.
- Verified customer
Zuzi Price
July 11, 2025 · Experience July 11, 2025
Solid work, slightly pricey
The shop is professional and does high-quality work. Pricing is on the higher end, but you get what you pay for in terms of quality.
- Verified customer
Barbara Farina
May 9, 2025 · Experience May 9, 2025
Waited way too long
Dropped off a bow for rehairing and they said it would be ready in two days. It took over a week and nobody called to update me. Poor service.
- Verified customer
Pauline Pfeffer
January 28, 2025 · Experience January 28, 2025
Highly recommend for repairs
They saved my violin from a major spill. Expert work, fair pricing, and very friendly environment. Wouldn't take my gear anywhere else.
- Verified customer
Edward Pollick
January 17, 2025 · Experience January 17, 2025
My favorite place for accessories
Always have the strings and shoulder rests I need in stock. Super convenient and always helpful advice on instrument care.
- Verified customer
Erich Metz
October 31, 2024 · Experience October 31, 2024
Trustworthy and professional shop
Whether you are a beginner or professional, this is the place to be. Always honest about what repairs are actually necessary.