Excellent service department and sales

Review of Butler Toyota Jacksonville by Auriana Stevens · September 29, 2025

5/5

Always get my oil changes here, and recently purchased a new vehicle. Service team and sales staff are both top notch. Honest people who do what they say they're going to do.

More reviews of Butler Toyota Jacksonville

  • Barbara Ellis

    January 18, 2026 · Experience January 18, 2026

    Verified customer

    Nice experience buying a used car

    Very pleased with my purchase. The sales process was straightforward, although I wish they had more options in the specific trim level I was looking for. Otherwise, a very positive visit.

  • Felipe Freitas

    January 9, 2026 · Experience January 9, 2026

    Verified customer

    Extremely satisfied with my visit

    Came in looking for a used Prius and left with a newer model that was in excellent condition. The staff was attentive and friendly throughout the entire day. Everything was handled professionally from the test drive to the keys.

  • Justen Kruse

    December 20, 2025 · Experience December 20, 2025

    Verified customer

    Decent service but long wait times

    The staff were helpful enough, but I spent over four hours here just waiting for the finance guy to be ready. The car is great, but the process felt a bit disorganized compared to other local dealers.

  • Stephanie Lawson

    November 4, 2025 · Experience November 4, 2025

    Verified customer

    Solid experience buying my new RAV4

    The team at Butler Toyota was very professional. Marcus helped me out with the test drive and the whole process was smooth, though the finance department was a bit backed up and it took longer than I expected to sign the final paperwork.