Review of Butler Toyota Jacksonville by Jay Tass · November 7, 2024
The car itself is great, but the wait time to finish the financing was excessive. We sat for hours without much of an update. They need to work on their scheduling.
Barbara Ellis
January 18, 2026 · Experience January 18, 2026
Very pleased with my purchase. The sales process was straightforward, although I wish they had more options in the specific trim level I was looking for. Otherwise, a very positive visit.
Felipe Freitas
January 9, 2026 · Experience January 9, 2026
Came in looking for a used Prius and left with a newer model that was in excellent condition. The staff was attentive and friendly throughout the entire day. Everything was handled professionally from the test drive to the keys.
Justen Kruse
December 20, 2025 · Experience December 20, 2025
The staff were helpful enough, but I spent over four hours here just waiting for the finance guy to be ready. The car is great, but the process felt a bit disorganized compared to other local dealers.
Stephanie Lawson
November 4, 2025 · Experience November 4, 2025
The team at Butler Toyota was very professional. Marcus helped me out with the test drive and the whole process was smooth, though the finance department was a bit backed up and it took longer than I expected to sign the final paperwork.