Terrible service department experience
Review of Cadillac Pensacola by Debra Whisanant · February 11, 2025
1/5
My car was returned with a scratch and the manager was rude when I pointed it out. Will never bring my business back here.
More reviews of Cadillac Pensacola
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George Kolbinskie
June 27, 2026 · Experience June 27, 2026
Awful experience with billing
They promised one price for service and billed me double. I spent an hour arguing with the service desk. Absolute nightmare.
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Dave Barry
June 22, 2026 · Experience June 22, 2026
Best Cadillac dealer in Florida
Exceptional service from start to finish. Sales person made the car buying process feel easy and honest for once. Love the new CT5.
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MIAMI FOOT CENTER
June 4, 2026 · Experience June 4, 2026
Good service, solid Cadillac repair
They fixed my Escalade transmission. It took a bit longer than I liked, but the quality of work seems very solid so far.
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Gary James
March 3, 2026 · Experience March 3, 2026
Seamless experience from A to Z
I really appreciate the straightforward attitude here. No games, just quality service and a clean vehicle when it's done.