Exceptional Genesis customer service

Review of Crown Genesis by Josephq Knick · April 23, 2025

5/5

From the test drive to the final signature, everything was seamless. They really care about the Genesis brand experience here.

More reviews of Crown Genesis

  • Jered Hess

    August 11, 2026 · Experience August 11, 2026

    Verified customer

    Best car buying experience ever

    Kudos to the team at Crown Genesis. No pressure, no games. They really went above and beyond to get me in the G70 I wanted.

  • Brian Burgee

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Bait and switch tactics

    The price online was not the price at the desk. Total waste of time. They tried to add $4k in fees at the last second.

  • Pauline Pfeffer

    March 28, 2026 · Experience March 28, 2026

    Verified customer

    Beautiful showroom and professional team

    Nice experience trading in my Lexus. Financing was smooth and the sales team was respectful of my time. Very sleek dealership.

  • Kassandra Gomez

    January 4, 2026 · Experience January 4, 2026

    Verified customer

    Terrible communication after purchase

    Bought my car and never heard from my salesperson again. I have questions about the warranty and nobody returns my calls. Avoid.