Crystal -Brooksville - RAM

4.4Great · 17 reviews · 17 verifiedClaimed profile

17 reviews

  • Jack Weaver

    July 2, 2026 · Experience July 2, 2026

    Verified customer

    Okay overall experience

    The truck is great, but the finance department took forever. I spent four hours just waiting for paperwork. Wish they were a bit more efficient with the process.

  • Rodney Rubright

    June 16, 2026 · Experience June 16, 2026

    Verified customer

    Poor service experience

    Dropped off my truck for a basic service and it took three days instead of one. No updates from the service desk until I called them. Very frustrated with the lack of communication.

  • Christine Rowland

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Fast and easy trade

    Traded in my old Ford for a new Ram and they gave me top dollar. Michael was a huge help with the financing and got me out the door in record time. Highly recommend.

  • Steven Alvarez

    April 15, 2026 · Experience April 15, 2026

    Verified customer

    Best Ram dealership

    If you need a new Ram, go here. They have the best inventory in the area and the sales staff really knows these vehicles better than anyone else I have spoken to.

  • Josephq Knick

    February 15, 2026 · Experience February 15, 2026

    Verified customer

    Smooth sales process

    Worked with Alice for my new truck. She was great, very transparent about the costs, and got me a great deal on the trade. Everything went exactly as she described.

  • John

    February 11, 2026 · Experience February 11, 2026

    Verified customer

    Excellent parts department

    I needed a specific part for my trailer hitch and they had it ready in back. The service guys are always so helpful and know these trucks inside and out. Very solid spot.

  • Donald Lizotte

    February 8, 2026 · Experience February 8, 2026

    Verified customer

    Best Ram dealership around

    Everything was perfect with my purchase. John walked me through all the features of the new truck and made sure I was comfortable with the payments. Excellent customer service.

  • Charlie Roessler

    December 30, 2025 · Experience December 30, 2025

    Verified customer

    Terrible customer service experience

    I showed up for my appointment and they didn't even have my vehicle in the system. Waited around for an hour just to be told they couldn't help me today. Total waste of my time.

  • Karen Voiles

    November 8, 2025 · Experience November 8, 2025

    Verified customer

    Love my new RAM

    Rodney helped me get into a new RAM 1500 and he was fantastic. Great trade-in offer for my old SUV and the financing was super low. The whole team here is helpful and quick.

  • Emily Campbell

    November 4, 2025 · Experience November 4, 2025

    Verified customer

    Quick and transparent

    Everything was straightforward from the start. No hidden fees, just great service and a quality vehicle. I'm really impressed with how they value their customers' time.

  • Sally Brown

    July 11, 2025 · Experience July 11, 2025

    Verified customer

    Professional and courteous

    My experience at this dealership was top tier. Every person I interacted with was polite and clearly cared about my needs. Love the new truck and the service I received.

  • Louis Monacello

    June 25, 2025 · Experience June 25, 2025

    Verified customer

    Professional and honest

    Very happy with the service. They took great care of my trade-in and gave me a fair price on the new truck. No complaints, will definitely recommend to friends.

  • Stephanie Lawson

    June 11, 2025 · Experience June 11, 2025

    Verified customer

    Good deal, nice truck

    Happy with the purchase overall. John was friendly and the truck was well detailed. Just a minor issue with the floor mats not being in the car at pickup.

  • Alice Monroe

    February 5, 2025 · Experience February 5, 2025

    Verified customer

    Super happy with my Ram

    The team here is amazing. They handled everything from the financing to the registration and made it look easy. I'm very happy with my new truck and will be back for service.

  • Michael Pisano

    November 5, 2024 · Experience November 5, 2024

    Verified customer

    Knowledgeable and friendly team

    I had a lot of questions about the towing capacity on the new Rams and Christopher took the time to answer every single one. Never felt pressured to buy. Great shop.

  • Melissa Smith

    October 30, 2024 · Experience October 30, 2024

    Verified customer

    Friendly staff, great atmosphere

    I felt very welcomed from the second I walked in. The staff was attentive but not pushy. They made sure I understood all my financing options before signing anything.

  • Christopher Geist

    September 3, 2024 · Experience September 3, 2024

    Verified customer

    Outstanding customer service

    John helped me out and he was incredibly thorough with the inspection. I've bought many trucks over the years and this was one of the best experiences I've ever had.