Cheryl Swinburn
June 25, 2026 · Experience June 25, 2026
Rude service department
They didn't fix my Cadillac's sensor issues after two visits. Very poor communication and they didn't even apologize for the inconvenience.
14 reviews
- Verified customer
- Verified customer
Hiram Rios
June 14, 2026 · Experience June 14, 2026
Professional and courteous
Bought a used Escalade and the whole experience was great. No high pressure sales, just good service and fair negotiations.
- Verified customer
Driver
April 2, 2026 · Experience April 2, 2026
Disappointed in the service delay
Scheduled a simple oil change but it took over three hours. They didn't offer any explanation or update while I sat in the lobby.
- Verified customer
Christine Connell
October 12, 2025 · Experience October 12, 2025
Excellent attention to detail
I appreciated how they kept me in the loop regarding my financing. Everything was transparent and handled very professionally.
- Verified customer
Louis Monacello
August 20, 2025 · Experience August 20, 2025
Very happy with my choice
Had a great experience working with Sarah. She really knows the Cadillac lineup and helped me narrow down exactly what I needed.
- Verified customer
Erich Metz
July 23, 2025 · Experience July 23, 2025
Top notch dealership
Very impressed with the team. I traded in my old car and they gave me a fair market value. Everything went perfectly.
- Verified customer
Steven Gerasimovich
July 12, 2025 · Experience July 12, 2025
Average service appointment
The work was fine, but the wait times were longer than expected even with an appointment. They need a better system for tracking cars.
- Verified customer
Lori Kennedy
March 31, 2025 · Experience March 31, 2025
Best car buying experience
Such a pleasant environment. The staff was attentive and helped me find the perfect model within my price range.
- Verified customer
Brian Burgee
February 13, 2025 · Experience February 13, 2025
Exceptional customer care
They go above and beyond for their customers. I've bought two cars here and will definitely be coming back for a third.
- Verified customer
Benjamin Trask
December 28, 2024 · Experience December 28, 2024
Great service, would recommend
They always take care of my Cadillac quickly and properly. The service team is friendly and they keep the waiting room clean.
- Verified customer
Stephanie Lawson
December 24, 2024 · Experience December 24, 2024
Great Cadillac experience
Had a fantastic time buying my XT5 here. Jason was incredibly knowledgeable and walked me through all the new safety features. Smooth process.
- Verified customer
Nancy J. Walker
November 18, 2024 · Experience November 18, 2024
Poor communication from management
Waited forever for my car, and when it was finished, no one could find the paperwork. Very frustrated with the lack of organization.
- Verified customer
Brian Orlick
October 1, 2024 · Experience October 1, 2024
Fantastic dealership in Tallahassee
Truly impressed with how they handle customers. Everything was transparent, fast, and friendly. I couldn't ask for a better experience.
- Verified customer
Michael Pinero
September 30, 2024 · Experience September 30, 2024
Easy, smooth car purchase
The team made buying my new Cadillac incredibly simple. I felt valued throughout the entire transaction. Great dealership.