Kevin Robinson
August 5, 2026 · Experience August 5, 2026
Decent prices but slow service
Wait time at the counter was almost twenty minutes just to pick up a pre-ordered part. Staff needs better organization.
13 reviews
- Verified customer
- Verified customer
Mindy Thaler
July 9, 2026 · Experience July 9, 2026
Good local option for heating parts
They have helped me out of a few jams with my residential heater. Usually knowledgeable, just busy sometimes.
- Verified customer
Kassandra Gomez
June 5, 2026 · Experience June 5, 2026
Difficult to get parts on time
Ordered heating equipment for a job and it arrived three days late. Caused a huge delay for my client. Very frustrating.
- Verified customer
Design Eagles
April 26, 2026 · Experience April 26, 2026
Fast, professional, and reliable
Found what I needed immediately. The staff was incredibly helpful and even gave me some installation tips. Great place.
- Verified customer
Gloria Banks
April 20, 2026 · Experience April 20, 2026
Absolute lifesavers for HVAC work
I'm a contractor and they are my go-to for all heating equipment. Always fast and accurate with my orders.
- Verified customer
Justen Kruse
March 3, 2026 · Experience March 3, 2026
Okay selection, inconsistent staff
Some staff are great, others seem bored and unhelpful. It's a hit or miss depending on who you speak with at the counter.
- Verified customer
Chris Shipe
January 9, 2026 · Experience January 9, 2026
Mixed results with parts orders
Sometimes they are perfect, other times they order the wrong part. Good if you have time to double check everything.
- Verified customer
Deborah Barnhart
August 12, 2025 · Experience August 12, 2025
Avoid these guys for repairs
They sold me the wrong part for my furnace after I provided the serial number. Wouldn't offer a full refund. Never again.
- Verified customer
Gloria Schiavone
July 26, 2025 · Experience July 26, 2025
Top notch parts and advice
They had the rare heating element I needed in stock. Saved my weekend. Highly recommend them for hard-to-find supplies.
- Verified customer
Charlie Roessler
April 28, 2025 · Experience April 28, 2025
Helpful team and good inventory
Good store for local contractors. They usually have the heating parts you need in stock. Happy to recommend them.
- Verified customer
Synthia Horvath
January 29, 2025 · Experience January 29, 2025
Fine for basics but nothing special
They are convenient if you are in St. Augustine, but check the parts yourself before leaving the counter. Staff is just okay.
- Verified customer
Diane Oyelaran
January 20, 2025 · Experience January 20, 2025
Unprofessional and rude customer service
The guy at the counter was so dismissive of my questions about a burner assembly. Zero knowledge and very rude attitude.
- Verified customer
Samantha Poole
October 3, 2024 · Experience October 3, 2024
Overpriced and understocked
They charged me almost double what I saw online. And they didn't even have the full assembly kit in stock. Avoid.